Who we are
Selah is an event and meetings platform operated by Selah ("we", "us"). This policy covers Selah's website, apps and services. For information organisers collect about you through their own events, the organiser is responsible for that use, and we process it on their behalf.
We handle personal data in line with applicable Indian law, including the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000, and apply the same protections wherever you are.
What we collect
Information you give us
- Account details: name, email address, password (stored only as a hash) and profile photo.
- Profile and networking details you choose to add, such as headline, company and interests.
- Event registrations, including answers to an organiser's registration questions.
- Messages you send: live chat, Q&A, polls, meeting chat and contact-form messages.
- Organiser details: workspace information and bank account details for payouts (stored encrypted).
Information created when you use Selah
- Tickets, check-ins, attendance and session activity for events you join.
- Meeting data: who joined, when, and settings such as waiting room and recording.
- Recordings, transcripts and captions — only when a host turns them on for that meeting or event.
- Device and log data: IP address, browser, device type and error logs, used for security and reliability.
Payments
Payments are processed by Razorpay. We receive the payment status, amount and a reference ID — we never see or store your full card number, UPI PIN or bank login.
How we use it
- To run your account, events and meetings, and to deliver tickets and check-in.
- To process payments, refunds and organiser payouts.
- To send service messages — confirmations, reminders and alerts by email, web push or WhatsApp — according to your notification settings.
- To keep Selah secure: preventing fraud, abuse and unauthorised access.
- To provide optional AI features when an organiser or host enables them (see below).
- To understand and fix problems and improve the product.
- To meet legal, tax and accounting obligations.
We don't sell your personal data and we don't use it for third-party advertising.
AI features
When AI is enabled, content such as event details, agendas you paste, or meeting transcripts is sent to Google Gemini to generate drafts, summaries, notes and answers. It is used only to produce that output for you. AI notes and recording are off unless a host turns them on, and participants see when a meeting is being recorded or transcribed.
Who we share it with
We share personal data only as needed to provide Selah:
- Event organisers — when you register for an event, its organiser (and their team and volunteers) can see your registration details and answers.
- Other attendees — your name and photo appear in rooms, chat, the lobby and networking, as those features require. You control your networking profile.
- Service providers who process data for us under contract, listed below.
- Authorities — when required by law or to protect the rights and safety of users and the public.
| Provider | What for | Data involved |
|---|---|---|
| Razorpay | Payments, refunds, subscriptions | Name, email, phone, payment references |
| Sign in with Google, Calendar sync (if you connect it), Gemini AI features | Account email and profile; event and transcript text for AI | |
| LiveKit | Real-time audio and video | Audio and video streams, display name |
| Email, push and WhatsApp delivery providers | Service messages and reminders | Email address, device push token, phone number |
| File storage (as configured by us or your workspace) | Event banners, logos, recordings | Uploaded files |
| Cloud hosting and database providers | Running the service | All service data, stored securely |
How long we keep it
We keep account data while your account is active. Event and payment records are kept as long as needed for the event, disputes and refunds, and for the periods required by tax and accounting law. Recordings and transcripts are kept until the host deletes them or the account is closed. Logs are kept for a short period for security.
Your rights and choices
- Access the personal data we hold about you and get a copy.
- Correct inaccurate or incomplete data — most of it directly in your profile and settings.
- Ask us to delete your account and personal data, subject to records we must keep by law.
- Withdraw consent, for example to optional notifications, at any time in notification settings.
- Nominate another person to exercise your rights in case of death or incapacity.
- Raise a grievance with us, and escalate to the Data Protection Board of India if unresolved.
To use these rights, contact us using the details below or the contact form. We respond within 30 days.
Security
We use encryption in transit, hashed passwords, encrypted storage for sensitive settings and bank details, role-based access for organisers and volunteers, and audit logs for sensitive actions. No system is perfectly secure; if a breach affects you, we will notify you and the authorities as the law requires.
Children
Selah isn't intended for children under 18 without the involvement of a parent or guardian. If you believe a child has given us personal data without consent, contact us and we will delete it.
International transfers
Some providers process data outside India. When they do, we rely on contractual safeguards and only transfer data as permitted by Indian law.
Changes to this policy
We'll post any changes here and update the date at the top. If a change is significant, we'll tell you by email or in the app before it takes effect.
Contact and grievances
Questions, requests or grievances about your personal data? Contact our grievance officer, who will acknowledge your complaint within 24 hours and resolve it within the time the law requires.
- Company
- Selah
- info@jabin.org
- Form
- Contact form